Within an onrgoing participation track, a speed-date moment could help breaking the ice. Participation is all about trust and creativity: a useful and engaging way to gain trust between residents and civil servants is to organise a speed date. In this method professionals on one side and residents on the other side talk with each other one on one for a short period, then switch partners. This way people get to know each other’s problems, hopes and wishes in a very personal and concise way. It is an effective way to break the ice and to get everybody relaxed.